At ChandraBazaar.com, we prioritize the safety and security of our customers' shipments. We have implemented a comprehensive shipping policy to ensure a smooth and reliable delivery process. Here are the key components of our safe shipping policy:
Secure Packaging: We use high-quality packaging materials to protect your items during transit. This includes sturdy boxes, bubble wrap, packing peanuts, and other appropriate packaging materials to prevent damage to your order.
Reliable Carriers: We work with reputable and reliable shipping carriers to ensure your items are delivered safely and on time. Our carriers have a proven track record of safe and secure deliveries, and we choose them based on their reliability and efficiency.
Tracking Information: We provide tracking information for all shipments, so you can monitor the progress of your order from the time it leaves our facility until it arrives at your doorstep. This allows you to stay updated on the status of your shipment and ensures transparency throughout the shipping process.
Signature Requirement: For valuable or high-risk shipments, we may require a signature upon delivery to ensure that your order is received by the intended recipient and to minimize the risk of theft or unauthorized access.
Insurance Coverage: We may provide insurance coverage for certain shipments to protect against loss, theft, or damage during transit. This provides an additional layer of security and peace of mind for our customers.
International Shipping: For international shipments, we comply with all relevant customs regulations and provide accurate documentation to ensure smooth customs clearance. We strive to make international shipping as hassle-free as possible while adhering to all applicable laws and regulations.
Customer Support: Our customer service team is available to assist you with any questions or concerns related to your shipment. If you have any issues with the shipping process, please contact us, and we will do our best to resolve them promptly and efficiently.
Returns due to Shipping Issues: In case of any shipping-related issues, such as lost or damaged items during transit, we have a process in place to handle returns and refunds in accordance with our refund policy. We will work with you to resolve any shipping-related issues in a fair and timely manner.
Please note that our shipping policy may be subject to change, and the most current version will be posted on our website. We strive to continually improve our shipping processes to ensure the safe and timely delivery of your orders.